You can view our COVID-19 Safety Protocols HERE.
We ask that our students and parents please take a few minutes to familiarize themselves with our Studio Policies:
Please be respectful of our other students and classes – do not arrive more than 10 minutes early for your class so as not to disrupt the previous class.
Please note we do not have a waiting area and for the privacy of our students, we do not allow others to observe or sit in on a class. This especially applies to parents during our kid’s classes – it becomes distracting for the children. You are welcome to come back the last 5-10 minutes of class to check out what your child learned that day and take photos if you so desire.
Reserved spots must be paid for in advance. To guarantee a reserved spot in a 6-week series aerial class or workshop, students must pay in advance. If you do not present payment by the start of the first class of the series, we reserve the right to give your spot to another student.
No refunds. Except in the most extenuating of circumstances, we cannot offer refunds for any of our services. In cases where students have given us sufficient notice (24 hours +), we can offer an account credit for the amount paid that can be applied to future classes.
No shows will count against your class pass. If you do not show up for class and do not cancel at least 24 hours in advance, your account will be charged.
Aerial Classes Make-Up Policy:
If class is cancelled due to inclement weather or unforeseen circumstances, class time will be rescheduled for all students.
There are no make-ups or drop-ins to other aerial classes permitted if a student misses an aerial class. Please plan accordingly. All students are accountable for their own attendance. If a student misses class due to unforeseen circumstances or illness, the student is welcome to make-up their class in Open Gym. Two open gym sessions per class missed are permitted, or any (1)of our Aerial Fitness Drop-in Classes. Potential to make up any missed class is only available during your 6 week session. Make up sessions expire at the end of the 6 week session and can not be carried over. If a student misses the last class of a session, they will have a 2 week grace period to use their make up.
Students in our youth aerial classes do not have the option to make up class in Open Gym. Please plan accordingly and prioritize time for your child’s class attendance. No refunds or makeups will be permitted for missed youth classes.
*Note: For intermediate/advanced students with travel plans or pre-planned events that prevent them from attending a full 6-week session, we recommend the option to pay as you go (drop-in).
Everyone must sign a waiver before attending class, training, or using any Cirque de Vol apparatus or equipment.
Dress appropriately for the apparatus you are working with. ABSOLUTELY NO JEANS! For most aerial apparatuses, this means close-fitting workout clothes that cover the legs and underarms. Do not wear jewellery, unsecured eyeglasses, grommets or any other objects that can snag or tear the equipment.
Train clean. Do not consume alcohol before class or training; drug use is prohibited. If you are found to be under the influence of any substance, you will be asked to leave.
Get warm and stay hydrated. Please arrive to class on time and ready for warm-up. If you are attending Open Gym, be sure to warm up on your own in the studio before beginning aerial work. Come hydrated and stay hydrated. Drink water.
Exercise good hygiene. In a space with shared apparatuses and training space, it is important that all students practice good hygiene. Students are encouraged to use the bathroom to wash hands and feet prior to class.
Sickness – If a student is sick, they should stay home. We reserve the right to ask a student to leave class if it appears they are sick and contagious.
We request that everyone avoid heavy fragrances and lotions.
Respect your environment. Be respectful to the teachers, employees, your fellow students, and the studio. No shoes on the mats or apparatus. Please wear appropriate footwear when walking around outside of Cirque de Vol.
Please clean up after yourself. Help keep Cirque de Vol a clean and safe place to learn and play. Please put away all mats when you are done, be sure to pick up any trash and to wipe up any spills from the chalk bag.
Bring a REUSABLE water bottle. Show respect for the community and earth by avoiding disposable plastic one-time-use bottles.
Be aware of your surroundings. Do not walk under apparatuses while in use. The people in the air have the right of way.
Do not attempt to rig any equipment. Please ask a trained member of our staff if you need equipment adjusted for any reason. We highly recommend all persons to not rig equipment on or off-site without professional training.
Do not take unnecessary risks. Ask for assistance if you are unsure about a move or trick or need spotting.
Open Gym is for practice only. It is intended to be a forum to practice what you learn in class; do not attempt to try new moves or teach other students new moves. DO NOT ATTEMPT TO LEARN THINGS FROM YOUTUBE! Students may have their Open Gym privileges revoked if they teach/learn from another student or YouTube Video.
Open Gym is not Open Hang Out time, friends/siblings of students may NOT accompany them unless they have paid for Open Gym and are practicing as well. The one exception for this is parents of minors who MUST be present for Open Gym.
Open Gym students should train only on the apparatus they are taking lessons for (i.e. trapeze students should not play on the silks or vice versa).
Videos – Students are welcome to make videos of themselves during free time in class or open gym, they should NOT video instructors.
Thank you! We appreciate everyone’s cooperation to help keep Cirque de Vol a fun and nurturing place to explore!